About Okanagan Hearing

We are a private Audiology and Hearing Aid clinic located in Kelowna, British Columbia. We pride ourselves in recommending the best hearing aid for your hearing loss and your budget. We also repair and service any and all makes of hearing aids. We are dedicated to serving the needs of our clients by providing a variety of products, and excellent service and hold ourselves to the highest ethical standards.

Okanagan Hearing Centre is a full-service audiology clinic and Dr. Balkwill is a highly trained and experienced audiologist that focuses on the needs of her clients. We focus on educating our patients about hearing and hearing loss, preventing hearing loss (i.e. noise protection), assessing hearing, fitting digital hearing aids, counseling, and managing their tinnitus. We are more than just a hearing aid store!

Hearing tests and evaluations are available for all clients and no doctor’s referral is needed. We are also pleased to be a service provider for Veteran Affairs of Canada (VAC), WorkSafe BC (WCB), and other government programs designed for people with hearing loss.

How We Make a Difference

We believe that our community in Kelowna deserves the best hearing health care and every day we strive to meet this standard. To that end, our clinic provides each of our clients with special services and programs we created to make a real difference.

We know how hearing loss can dramatically affect a person and their loved ones, including causing feelings of isolation and depression. We also know that it can be difficult for people to admit that they have hearing loss and seek help. That stigma against dealing with hearing loss needs to end, which is why we encourage everyone who comes through our doors to take the first steps in improving their hearing health.

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Useful Links

Hearing Loss

Hearing Aids


Hearing Services


Janelle Balkwill, Clinical Audiologist

Janelle was born and raised in Ontario and relocated to the Okanagan in 2014 to begin her career as an Audiologist. She graduated with an undergraduate degree in Psychology at Lake Superior State University in Michigan (2012) and obtained her Master of Clinical Science degree in Audiology at Western University in London, Ontario (2014). She is certified in tinnitus retraining therapy (treatment for tinnitus & sound sensitivity), cerumen management (wax removal), and has worked with all ages for hearing assessment, hearing aid fitting, tinnitus treatment, aural rehabilitation and more!

In her free time, she likes to ski, play volleyball, golf, and spend time with her family and friends. She is passionate about helping others with their hearing needs, getting to know her clients, and ensuring people feel cared for.
She is looking forward to ‘hearing’ from you!

We're Here To Help!

Okanagan Hearing Centre

4-1455 Harvey Ave
Kelowna, BC
V1Y 6E9